Digitalization impact on port operations: an analysis of the use of smart port operations

Abstract

The digitalization of the maritime sector has made a paradigm shift in port operations across the globe. This research explores the role of digitalization in enhancing port efficiency, with particular emphasis on the smart port operation implementation at Cochin Port, one of the largest ports in India on the Arabian Sea. The aim is to discuss how digital technologies have been embraced and how they shape other key performance indicators like turnaround time, cargo handling, and supply chain integration. Intelligent port operations rely on the application of cutting-edge digital technologies including the Internet of Things (IoT), Artificial Intelligence (AI), blockchain, and big data analytics in order to streamline port activities. The technologies facilitate automation, real-time information sharing, as well as enhanced coordination among stakeholders in the ports. The study employs a qualitative approach involving literature review, analysis of case studies, and stakeholder perceptions.