Outsourcing of logistics and global competitiveness –A case study on Jawaharlal Nehru Port Trust

Abstract

With the emergence of global competitiveness in port sector, it is imperative that a port is not just operational but also effective in its service provision. Logistics performance, ceteris peribus, stimulates this effectiveness of a port significantly in terms of its performance. In this context it is illuminated that outsourcing of logistic activities and competitiveness of a port are co-habitants. In view of the present background set, the present study makes an intervention to explore performance of various outsourced stakeholders involved in logistic service provision for Jawharlal Nehru Port Trust (JNPT) which may include service provision of various Container Freight Stations (CFS), Inland Container Depots (ICD) and Logistic Operators under JNPT. Using secondary data collected from various stake holders to establish standard port operation indicators, this paper makes an endeavor to measure the comparative performance of each of these stakeholders which in turn would facilitate their respective macro operational impact on the effectiveness of JNPT to face growing global competitiveness in the coming times. As a follow up, strategic options are suggested for improvement and retention of competitive performance of outsourced stakeholders involved in logistics service provisions in JNPT’s operations.