Enhancing customer satisfaction through improved reverse logistics processes : a study of e-commerce retailers in the electronic goods sector

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dc.campusChennai
dc.contributor.authorRaj, Rex A. Vimal
dc.date.accessioned2024-06-03T05:59:13Z
dc.date.accessioned2025-01-21T11:33:03Z
dc.date.available2024-06-03T05:59:13Z
dc.date.issued2024-06-03
dc.identifier.urihttps://dspacenew8-imu.refread.com/handle/123456789/1043
dc.language.isoen
dc.publisherIndian Maritime University
dc.schoolSchool of Maritime Management
dc.subjectReverse logistics
dc.subjectE-Commerce
dc.subjectANOVA
dc.titleEnhancing customer satisfaction through improved reverse logistics processes : a study of e-commerce retailers in the electronic goods sector
dc.typeDissertation

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