Thesis and Dissertations
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Item Logistics Performance Indicators(Indian Maritime University, 2023-05-08) Chowdhury, Avishek Roy; Pattanaik, Krushna MohanThis dissertation report studies logistics performance indicators in India, China, and South Asian nations. Logistics performance indicators are measurements that evaluate how well goods are transported from one place to another. The study looks at factors like transportation time, costs, and reliability. The report examines the logistics performance indicators of these countries to determine how efficient their logistics systems are. By understanding these indicators, policymakers can identify areas where they can improve transportation infrastructure and services, and businesses can make informed decisions on where to locate their operations. The study found that India, China, and South Asian nations have lower logistics performance scores compared to other regions. This is due to factors like inadequate infrastructure, inefficient border procedures, and low technology adoption. However, the study also identified areas for improvement and recommended policy changes to increase efficiency and competitiveness. Overall, this dissertation report sheds light on the importance of logistics performance indicators in the global economy and provides valuable insights for policymakers, businesses, and researchers interested in transportation and logistics.Item Impact of Blue economy on Economic growth in India(Indian Maritime University, 2023-05) Kumar, Ravikant; Pattanaik, Krushna MohanThe Blue Economy has emerged as an important driver of economic growth in India, with the potential to contribute significantly to the country’s GDP, employment, and exports. This dissertation aims to explore the impact of the Blue Economy on India’s economic growth by analysing the major sectors of the Blue Economy, their contribution to the economy, and the challenges faced by the sector. The study is based on data from various sources including government reports and academic literature. The findings suggest that the Blue Economy has the potential to drive sustainable economic growth in India, but there are significant challenges that need to be addressed, including overfishing, pollution, and climate change. The study recommends several measures to promote the sustainable development of the Blue Economy, including investment in research and development, promotion of sustainable fishing practices, development of coastal infrastructure, strengthening institutional capacity, enhancing public awareness, and collaboration with international partners. Overall, the study highlights the importance of the Blue Economy for India’s economic growth and the need for sustainable development to ensure its long-term sustainability.Item Assessment of the Effect of Reverse Logistics on Customer Satisfaction in India(Indian Maritime University, 2023-05) Sanyal, Nicholas; Pattanaik, Krushna MohanThe main question that this paper seeks to answer is: How does customer expectation and experiences of the reverse logistics process in India affect the level of customer satisfaction? Factors such as ease of initiating the process, interaction with customer care, on-time pickup, quick dispatch and delivery of correct or replacement items effect the overall satisfaction of customers and decide whether they will prefer to continue to use their services or not. Reverse logistics involves managing the movement of goods and materials back from their point of consumption to their point of origin for recapturing value or proper disposal. The process includes several stakeholders, such as retailers, manufacturers, logistics providers, recycling facilities, and customers. It involves activities like product returns, refurbishing, remanufacturing, recycling, and disposal. Reverse logistics is gaining importance as companies aim to minimize waste, retrieve value from pre-owned items, and follow environmental guidelines. Efficient reverse logistics management can help firms reduce waste, recoup value from used products, improve customer satisfaction, and adhere to environmental rules. The efficient movement of goods is essential for the success of modern supply chains, which have become complex and multi-locational. The logistics industry deals with the movement of goods from one point to another, and reverse logistics involves the process of returning materials from the consumer back to the manufacturer or distribution center for recycling or proper disposal. This movement of goods in the opposite direction is equally important to the forward movement. With the rise of c-commerce and digitalization, consumer and industry expectations have increased significantly. This paper focuses on the Indian ecommerce industiy and the gap between end-consumer and industiy perspectives. Using customer surveys, this paper proposes solutions based on big data and blockchain to address these challenges. It should be noted that the survey data is limited to Indian consumers and may not be applicable to other demographics.